Author Type

Graduate Student

Date of Award

2024

Document Type

Capstone

Publication Status

Version of Record

Submission Date

October 2026

College Granting Degree

Christine E. Lynn College of Nursing

Thesis/Dissertation Advisor [Chair]

Maude Exantus

Abstract

Upper respiratory infections (URIs) are among patients' most common complaints in an urgent care setting. URIs involve upper airway structures and include the common cold, pharyngitis, sinusitis, and more. These complaints are of a viral nature and typically require symptomatic treatment with over-the-counter (OTC) medications to improve patient comfort. Depending on comorbidities, medication interactions, and allergies, medical providers typically recommend similar products for each URI. However, the sheer volume of available products makes selecting difficult for patients. Many patients get overwhelmed when given verbal recommendations and frequently need to remember information discussed in the office. Several studies have previously shown that visual aids can improve patient understanding and retention of information, satisfaction, and patient health outcomes. This quality improvement project used a visual pamphlet to improve patient education and self-care management. English-speaking patients aged 18 to 95 with symptoms of a URI were included in this quality improvement project conducted in urgent care in the Treasure Coast area. A chart review and survey via phone call were utilized to collect data on patient satisfaction, pamphlet use, and self-care improvement. Collected data was analyzed via Research Electronic Data Capture (REDCap), and results clearly showed that patients’ self-care improved and were very satisfied with the care given. Future use of a visual education pamphlet about self-care for an upper respiratory infection is recommended.

Extent

46 p.

Identifier

faudnp000119

Format

pdf

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